Return

Since these are products that have been manufactured by a manufacturer known to the buyer, product liability applies.
If you receive a defective new part, you will receive an equivalent replacement product. If a replacement product is no longer available, Rebikeling reserves the right to issue a credit note. The defective spare part must be returned in the original packaging used by Rebikeling in advance at your own expense or digitally documented in consultation with Rebikeling GmbH.
Cash on delivery are generally not accepted.
The same applies to used items. The exception is if the defects are not visible in the photos or the defects have not been mentioned in the description, or have occurred during transport.
In any case, it is imperative to have submitted the complaint to Rebikeling GmbH within 10 days of receipt. In this case, a confirmation of the complaint must be requested from Rebikeling GmbH.